Cookie Policy

Last updated: January 2025

We use tracking technologies on smartcortexai.com to understand how you interact with our platform and to make your experience better. This policy explains what these technologies are, why we use them, and how you can manage your preferences.

What Are Cookies and Similar Technologies?

Cookies are small text files that get stored on your device when you visit our website. They help us remember your preferences and understand how you use our services. We also use similar technologies like web beacons and local storage to collect information about your browsing behavior.

These technologies don't harm your device. They're standard tools that most websites use to function properly and provide personalized experiences. Some cookies stay on your device for a short time, while others remain until you delete them or they expire.

Types of Tracking Technologies We Use

Essential Cookies Required

These are necessary for smartcortexai.com to work. Without them, you wouldn't be able to navigate our site or use basic features. They help with security, network management, and accessibility.

What they do:

  • Keep you logged in as you move between pages
  • Remember items you've added to inquiry forms
  • Enable secure areas of our website to function
  • Maintain your session during consultations

Functional Cookies Optional

These enhance your experience by remembering your choices and preferences. They make our website more convenient and personalized to your needs.

What they do:

  • Remember your language preference
  • Save your contact information for forms
  • Recall your timezone for scheduling purposes
  • Store your display preferences

Analytics Cookies Optional

We use these to understand how visitors interact with our website. The data helps us improve our services and identify technical issues that might affect your experience.

What they do:

  • Track which pages get the most visits
  • Identify navigation patterns and user flows
  • Measure how long people spend on different sections
  • Detect errors and performance problems

Marketing Cookies Optional

These track your browsing activity to deliver relevant content and measure the effectiveness of our marketing efforts. They help us show you information about services that might interest you.

What they do:

  • Show relevant service recommendations
  • Measure campaign effectiveness
  • Prevent you from seeing the same message repeatedly
  • Track conversion from marketing materials

How Long Do We Keep This Data?

Session and Persistent Storage

Some cookies expire when you close your browser. These are called session cookies. Others stay on your device for a set period or until you manually delete them. We keep analytical data for up to 24 months to identify trends and improve our services. Marketing cookies typically last between 6 and 12 months.

You can delete cookies at any time through your browser settings. But removing essential cookies might prevent certain parts of our website from working properly.

Managing Your Cookie Preferences

You have control over how cookies work on your device. Most browsers automatically accept cookies, but you can modify your settings to block them or alert you when they're being sent.

Browser Controls

Each browser handles cookies differently. Here's where to find cookie settings in popular browsers:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Manage and delete cookies

Keep in mind that blocking all cookies will affect your experience on smartcortexai.com. Some features won't work without essential cookies, and you'll need to re-enter information each time you visit.

Third-Party Services

We work with external service providers who may set their own cookies when you visit smartcortexai.com. These include analytics platforms and marketing tools that help us understand user behavior and improve our services.

We don't control these third-party cookies. Each provider has their own privacy policy that explains how they collect and use data. We recommend reviewing their policies if you want to know more about their practices.

Updates to This Policy

Technology changes, and so do our practices. We update this policy occasionally to reflect new tools we're using or changes in how we handle data. When we make significant updates, we'll change the date at the top of this page.

We encourage you to check back periodically to stay informed about how we're protecting and using your information. Continuing to use smartcortexai.com after changes means you accept the updated policy.

Questions About Our Cookie Policy?

If something isn't clear or you have concerns about how we use tracking technologies, we're happy to talk.

SmartCortexAI

No. 335號, Minzu Rd, Nantou City, Nantou County, Taiwan 540

Phone: +886 3545 6403

Email: contact@smartcortexai.com